For suppliers

Heavy vehicle breakdowns, near you

Join 14,000+ service providers who attend breakdowns for Fix My Truck across Australia and New Zealand. We find the job, you do the work, and the portal handles the paperwork.

Why work with Fix My Truck

Jobs near you

Offers for breakdowns within your service area, for the services you provide.

Heavy vehicle work

Trucks, trailers, buses and machinery of 3 tonnes and above, from fleets across Australia and New Zealand.

Your hours

Tell us when you attend: 24/7, extended or business hours. Decline any offer you can’t take.

The details up front

Location, vehicle, fault and the driver’s contact, so you arrive with the right gear.

Phone-friendly portal

Answer offers, update the job, add photos and submit invoices from your phone.

Clear payment

Invoices tracked from submitted to paid, with remittance advice for every payment.

How it works for suppliers

  1. Step 1: Apply

    Tell us your ABN or NZBN, services, service area and hours.

  2. Step 2: Receive offers

    Offers for jobs near you, by phone, email and SMS, each with an answer deadline.

  3. Step 3: Accept and attend

    Accept with your ETA (and a quote), then report arrival and back on the road.

  4. Step 4: Invoice and get paid

    Submit your invoice in the portal and follow it through to payment and remittance.

How job offers work

Supplier portal

The whole job on your phone

  • Offers by email and SMS, each with the answer deadline and a link to accept.
  • Accept with your ETA and a quote, or decline with a reason.
  • Full job details once you accept: vehicle, notes for the roadside, driver contact and location.
  • Progress updates: new ETA, arrived, back on the road with the work done.
  • Photos and files, and the driver's signature as proof of completion.
  • Invoices and payments, with remittances to download.

There is nothing to install: the supplier portal runs in your phone’s browser, and you can add it to your home screen.

Services we need

We offer jobs by service. Tell us everything you provide on heavy vehicles and machinery.

  • Mechanical
  • Hydraulics
  • Windscreens
  • Tyres
  • Auto electrical
  • Towing and recovery
  • Communications
  • Technical support

Everything for suppliers

Guides for suppliers

All guides for suppliers

Questions from suppliers

How do you choose the supplier?

We look for suppliers who offer the service the job needs and cover the location. Suppliers your account prefers are tried first, then the nearest, with better-rated suppliers ahead of others the same distance away.

How do I get a portal login?

Ask us. Our team sets up access for the people at your company and they receive an invitation email to choose a password.

Is there an app?

The portals run in your phone’s browser, with nothing to install. You can add them to your home screen so they open like an app. See Using the portal on your phone.

Why am I asked for a code when I sign in?

Two-step verification protects your account: after your password you enter a code from an authenticator app. See Signing in and two-step verification.

How do I join the supplier network?

Send us the supplier application with your ABN or NZBN, the services you provide, your service area and hours. Our team will contact you.

Do I have to work 24/7?

No. Tell us your hours: 24/7, extended hours or business hours. We offer you jobs when you can attend them.

How will I receive job offers?

Our operators may phone you, and every offer is also sent by email and SMS with an answer deadline and a link to the offer in the supplier portal.

How long do I have to answer an offer?

Usually 10 minutes, and less for urgent jobs, because a driver is waiting. If the deadline passes, the job goes to the next supplier.

Can I decline a job?

Yes. Decline as early as you can and choose a reason (too far, no capacity, no parts, outside hours, price or other) so we can offer you the right jobs.

Cover an area for us

Applications take a few minutes. Our team will be in touch to set you up.