Fix My Truck online

One portal, both sides of the job

Fix My Truck runs on a modern job system. Account holders and suppliers each have their own portal, connected to our 24/7 dispatch desk, so everyone sees the same job at the same time.

Customer portal

For members, account holders and their fleets.

Request roadside help in a few clicks, prefilled from your vehicles, places and past jobs
Follow each job: supplier, ETA, arrival, back on the road
Approve supplier costs above your limit from your phone
Message our team about a job, with photos and files
Vehicles, drivers, depot contacts and saved places
Invoices, statement, reports and CSV export of your jobs
API connections for fleet systems and partners

Customer portal in detail

Supplier portal

For the service providers who attend our jobs.

Job offers by email and SMS, with an answer deadline and a link
Accept with your ETA and a quote, or decline with a reason
Job details, location and the driver's contact once you accept
ETA, arrival and back-on-road updates
Photos, files and the driver's signature as proof of completion
Submit invoices, and see payments and remittances

Supplier portal in detail

Behind both: our 24/7 dispatch desk

Live dispatch board

Every open job by stage, with timers. Jobs waiting too long, missed ETAs and long stays on site alert the team.

Nearest-supplier dispatch

Suppliers matched by service and distance, with the account's preferred suppliers first and ratings deciding between equals.

Handed over, shift to shift

At every change of shift our operators hand over in writing, with every open job listed, so nothing is dropped overnight.