Using the portal on your phone
Add the Fix My Truck portal to your phone's home screen so it opens like an app, and make sure you get our emails and texts.
Updated
The customer and supplier portals work in any up-to-date browser on a phone, tablet or computer. There is nothing to download from an app store.
Add it to your home screen
Putting the portal on your home screen gives you a one-tap icon that opens straight to the sign-in page.
iPhone and iPad (Safari)
- Open the portal’s sign-in page in Safari.
- Tap the Share button.
- Choose Add to Home Screen, then Add.
Android (Chrome)
- Open the portal’s sign-in page in Chrome.
- Tap the ⋮ menu.
- Choose Add to Home screen or Install app, and confirm.
Stay signed in safely
- Use the screen lock on your phone: the portal shows your jobs, vehicles and invoices.
- Where your organisation allows it, your own computer can be remembered after a two-step sign-in, so you are not asked for a code every time. Never do this on a shared computer.
Make sure you get our messages
The portal’s updates reach you by email and SMS:
- Add our sending address to your contacts or safe senders, so job emails don’t land in junk.
- Check your notification settings in the portal (customers: Notifications; suppliers: Notifications for job offers).
- Keep the mobile numbers on your account up to date.
Photos from your phone
When you add photos to a job from a phone, the portal uses your camera or photo library. Photos are cleaned of hidden location data before anyone else sees them.